gb993's commitment to responsible gaming
gb993 believes that awareness and control are the foundation of an enjoyable betting experience. We are committed to ensuring the safety of every player.
Our pledge
gb993 is purely an entertainment platform — it is not a source of income or a solution to financial problems. We want every member to enjoy games in a healthy and informed way. For this reason, we provide a number of important protective tools and guidelines.
Online gaming is enjoyable only when it does not affect your daily life, relationships, or financial situation. Setting your own limits and sticking to them is the core principle of responsible gaming.
For any gaming-related concerns, contact our 24/7 live chat support or email us at: [email protected]
Age Restriction Policy
gb993 is only for individuals aged 21 and above. Minors are strictly prohibited from opening an account. We enforce the age limit through identity verification.
SSL Protection
All your data and transactions are secured by SSL encryption. We maintain the highest security standards to ensure fair play.
Protective tools
gb993 provides the following tools to help players keep their gaming habits in check.
Set Deposit Limits
Set deposit limits on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately, and a cooling-off period applies if you wish to increase it. Minimum deposit is ৳100.
Time-Out Feature
Use the time-out feature if you want to take a break for a few days. You can temporarily suspend your account for anywhere from 24 hours up to a maximum of 6 weeks. You will not be able to log in during this period.
Self-Exclusion
If you feel gaming is having a negative impact on your life, use self-exclusion to close your account for the long term. This is difficult to reverse — so the decision should be carefully considered.
Loss and Win Limits
Set a maximum loss amount or a win target for a session. When you reach a set amount in losses or winnings, the system will automatically alert you so you can make an informed decision.
Session Time Alerts
After you have been playing for a set amount of time, the system will prompt you to take a break. Time can be hard to track, so this tool helps you maintain balance.
Direct Support
Our 24/7 live chat team responds in Bengali. Contact us at any time for gaming-related concerns, account limits, or self-exclusion — complete confidentiality is guaranteed.
Signs of problematic gaming
Regularly evaluate your gaming habits. If any of the following signs appear, it is important to seek help.
- Spending more money than your budget allows
- Playing repeatedly to try to recover money you have lost
- Hiding your gaming from family or friends
- Feeling restless or irritable when you cannot play
- Losing focus on daily responsibilities, studies, or work
- Taking loans or borrowing money from others to fund gaming
- Wanting to stop playing but being unable to do so
- Turning to gaming to relieve stress or depression
Steps to getting help
If you feel gaming is getting out of control, follow the steps below.
Acknowledge it to yourself
Admitting that there is a problem is the first and most courageous step. Do not blame yourself — this is a recognised issue that has solutions.
Set limits or take a break on your account
Contact gb993's live chat and activate a time-out or self-exclusion. This takes effect immediately.
Tell someone you trust
Let a family member or close friend know about the situation. Mutual support plays an important role in recovery.
Seek professional help
Talk to a mental health professional or counsellor. Gaming addiction is a recognised condition and recovery is possible with professional support.
Core principles of responsible gaming
Plan your budget
Only play with money you can afford to lose without it affecting your quality of life. Think of gaming as a leisure expense — not an investment.
Maintain balance
Do not make gaming your only form of entertainment. Keep a balance with family, friends, exercise, and other hobbies. Taking regular breaks is important.
Set time limits
Before each session, decide how long you will play and stop when that time is up. Time passes without you noticing — so plan ahead.
Play with a clear head
Never play while drinking, tired, or under emotional stress. Making sound decisions is harder in these states and the risk of harm increases.
Protecting minors
gb993 strictly enforces a 21+ age policy. Keeping minors away from gambling is one of our highest priorities.
If there are children or teenagers in your home, use parental control software on your devices. This can restrict access to online gaming and betting sites.
Always keep your account password private. Never allow any minor to use your account.
If you suspect a minor is attempting to open an account on our platform, contact us immediately at: [email protected]
Tips for parental controls
- Use a password lock on your devices
- Block betting sites in your browser
- Educate your children about online safety
- Do not share your gb993 account login details
- Regularly monitor your children's internet use
Responsible gaming FAQ
Find answers to common questions about responsible gaming below.
Play safely, enjoy the experience
Browse our game sections for a safe and responsible gaming experience at gb993, or check the FAQ for any questions.